Terms & Conditions

1. Referral Service

HVAC Service Connect helps users find information about heating and cooling services and may help connect users with available independent HVAC service providers. We are not an HVAC contractor and do not employ the providers to whom users may be connected.

2. Independent Service Providers

Service providers are independent businesses and are not employees, agents, partners or representatives of HVAC Service Connect. Providers are solely responsible for their own licensing, insurance, qualifications, estimates, pricing, scheduling, work quality, warranties, customer service and compliance with applicable laws and regulations.

You are responsible for deciding whether to hire a provider and should independently evaluate any provider before authorizing work.

3. Provider Availability

We do not guarantee that a provider will be available in every location or at every requested time. Same-day, emergency, 24-hour or immediate service may be subject to location, provider participation, technician availability, appointment capacity and current demand.

4. Calls and Service Requests

Phone numbers, forms or other contact methods made available on this website may be used to route service requests to independent providers or technology partners that assist with call routing or lead delivery.

Calls may be monitored or recorded where permitted by applicable law and where any required notice or consent is provided. Additional information about how call and request data may be handled is available in our Privacy Policy.

5. Estimates, Pricing and Payment

Any prices, cost ranges, averages or examples displayed on this website are provided for general informational purposes only unless expressly stated otherwise. Actual pricing may vary based on location, equipment, property conditions, labor, materials, service requirements and other factors.

Independent providers determine their own estimates, fees, payment terms, financing options and warranties. You should confirm all pricing and terms directly with the provider before authorizing work.

6. No Professional Advice or Diagnosis

Content on this website is provided for general informational purposes and is not a substitute for an on-site inspection, diagnosis or advice from a qualified professional.

Do not rely on website content to perform work that could create electrical, gas, fire, carbon-monoxide, refrigerant or other safety risks. If you believe there is an immediate safety hazard, follow appropriate emergency procedures and contact the relevant emergency or utility service when necessary.

7. User Responsibilities

You agree to provide accurate information when requesting service and to use the website only for lawful purposes. You are responsible for reviewing a provider’s qualifications, licensing or insurance where relevant, and for agreeing directly with the provider on the scope, price and terms of any work.

8. Website Content

We make reasonable efforts to keep website information useful and current, but we do not warrant that all content is complete, accurate, error-free or applicable to every property, HVAC system or local market. Information, including cost information, may change over time.

9. Third-Party Websites and Services

The website may contain links to third-party websites or connect users with third-party service providers, call-routing platforms or other services. We do not control those third parties and are not responsible for their websites, privacy practices, terms, representations, services, pricing or conduct.

10. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and referral service are provided on an “as is” and “as available” basis without warranties of any kind, express or implied. We do not guarantee provider availability, response times, pricing, service outcomes or work quality.

11. Limitation of Liability

To the fullest extent permitted by applicable law, HVAC Service Connect will not be liable for indirect, incidental, special, consequential or punitive damages arising from use of the website, inability to use the website, reliance on website content, or services provided by independent third parties.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

12. Intellectual Property

Unless otherwise indicated, website text, branding, layout, graphics and original content are protected by applicable intellectual-property laws. You may use the website for personal, non-commercial purposes but may not copy, republish, distribute or commercially exploit protected content without permission.

13. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how information may be collected, used and shared.

14. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in the website, referral process, technology, business practices or legal requirements. The revised version will be posted on this page with an updated “Last updated” date.

15. Contact

If you have questions about these Terms & Conditions, please use the contact information made available on this website.